Merchant Onboarding

Document Checklist

Find the documents you need to onboard with Paperless — organised by business type. A complete submission helps us verify your account and take you live faster.

STEP 01

Choose your category

Identify the business or institution type that matches your entity.

STEP 02

Prepare your documents

Collect every item from the relevant checklist — scanned, clear and signed.

STEP 03

Submit the MEF

Fill, sign and seal the Merchant Enrollment Form and email it to our team.

STEP 04

Verification & go-live

We verify your KYC, configure your gateway and onboard you to production.

Required for everyone

Common requirements

Every merchant — regardless of entity type — must submit these baseline items along with category-specific documents.

  • Completed & sealed Merchant Enrollment Form (MEF)
  • NID copy of the Signatory (both sides)
  • Passport-size photo of the Signatory
  • Company bank account & cheque leaf
  • Formal undertaking with seal & sign
  • Merchant verification against blacklist

By category

16 of 16 categories shown

Business

Proprietorship

Sole-owned business or individual merchant.

Required documents
  • Updated Trade License
  • TIN Certificate
  • VAT / BIN Certificate
  • NID copy of Signatory
  • Attested passport-size photo of Owner
  • Company bank account & cheque leaf
  • Completed & sealed Merchant Enrollment Form (MEF)
  • Digital Business Identification Number (DBID)
  • Drug License (for pharmacies, if applicable)
  • ISP license / declaration (if applicable)
Business

Partnership Firm

Two or more partners under a partnership deed.

Required documents
  • Partnership Deed
  • Trade License
  • TIN Certificate
  • VAT / BIN Certificate
  • NID of Signatory Partner
  • Letter of authorization for signatory
  • Photo of Signatory Person
  • Company bank cheque leaf
  • Completed & sealed MEF
  • DBID Certificate
Business

Private Limited Company

Registered Pvt. Ltd. company with RJSC.

Required documents
  • Certificate of Incorporation (COI)
  • MOA / AOA
  • FORM XII
  • Trade License (updated)
  • VAT / BIN Certificate
  • TIN Certificate
  • Certified Bank Reference (CBR)
  • RCBFI (if applicable)
  • NID & photo of Directors / Signatory
  • Company bank cheque leaf
  • Completed & sealed MEF
  • DBID Certificate
Business

Public Limited Company

Listed or unlisted public limited company.

Required documents
  • Certificate of Incorporation (COI)
  • MOA / AOA
  • Trade License (updated)
  • VAT / BIN Certificate
  • TIN Certificate
  • Certified Bank Reference (CBR)
  • RCBFI
  • Board resolution authorising payment gateway
  • NID & photo of Directors / Signatory
  • Completed & sealed MEF
  • DBID Certificate
Business

SME

Small & medium enterprise with simplified onboarding.

Required documents
  • Completed & sealed MEF
  • Trade License
  • TIN Certificate
  • NID of Signatory
  • Bank cheque leaf
Business

Facebook / Social Commerce

F-commerce sellers operating on social platforms.

Required documents
  • Contact number & valid email address
  • NID of Ultimate Beneficial Owner (UBO)
  • Passport-size photo (UBO)
  • Digital signature (Owner)
  • Formal undertaking with seal & sign
  • DBID Certificate
Institution

Government Services

Government utility & service providers.

Required documents
  • Completed & sealed MEF
  • Official letter from HoD / Director General / Secretary
  • NID copy of Signatory
  • Bank cheque leaf
Institution

Government Agency / Defense

Agencies, defense associations, statutory bodies.

Required documents
  • Letter on official letterhead from HoD / DG / Secretary
  • Completed & sealed MEF
  • Attested photo of Contact Person & Signatory
  • NID copy (both sides) of Signatory
  • Bank cheque leaf
  • Formal undertaking with seal & sign
Institution

NGO / Nonprofit

NGO Bureau registered nonprofit organisations.

Required documents
  • Certificate from NGO Bureau
  • Settlement clearance (for foreign donations)
  • RJSC / Social Welfare Ministry permit (if applicable)
  • Member list of Board of Trustees
  • NID & photo of Signatory
  • TIN Certificate
  • Bank cheque leaf
  • DBID Certificate
Institution

Foundation / Charity / Association

Registered foundations and charitable associations.

Required documents
  • RJSC Certificate or Social Welfare Ministry permit
  • Member list of Board of Trustees
  • NID & photo of Signatory
  • Completed & sealed MEF
  • Bank cheque leaf
  • DBID Certificate
Institution

Trust

Charitable, religious or private trusts.

Required documents
  • Trust Deed
  • RJSC / Social Welfare Ministry permit
  • Member list of Board of Trustees
  • NID & photo of Signatory
  • Completed & sealed MEF
  • Bank cheque leaf
Institution

Education

Schools, colleges, universities and madrasas.

Required documents
  • Educational Institute Identification Number (EIIN)
  • Permission letter from Headmaster / Principal
  • Trustee Board approval
  • Authorization letter for signatories
  • NID copy of Signatory
  • Bank cheque leaf
  • Completed & sealed MEF
Institution

Educational / Alumni Association

University alumni & educational associations.

Required documents
  • RJSC Certificate
  • Recommendation from VC / Registrar
  • Board resolution for using payment gateway
  • Authorization letter for signatories
  • NID copy of Signatory
  • Bank cheque leaf
  • Completed & sealed MEF
Special

Hospital / Diagnostic Center

Hospitals, clinics, diagnostic & medical services.

Required documents
  • Certificate from Ministry of Health / DG Health Services
  • BMDC membership (for Medical Colleges)
  • Attested photo of Contact Person & Signatory
  • NID copy (both sides)
  • Bank cheque leaf
  • Completed & sealed MEF
  • DBID Certificate
Special

Political Party

EC enlisted political parties.

Required documents
  • EC Enlistment Certificate
  • Full legal name & registered address
  • Passport-size photo (General Secretary, Chairman)
  • NID / Passport (General Secretary, Chairman)
  • TIN Certificate (General Secretary, Chairman)
  • Formal request letter describing source & use of funds
  • Completed & sealed MEF
Special

Mosque / Religious Institution

Waqf registered mosques and religious bodies.

Required documents
  • Registered as Waqf Estate under Islamic Foundation / Waqf Authority
  • Committee resolution authorising payment gateway
  • Attested photo of POC / Signatory
  • NID copy (both sides)
  • Bank cheque leaf
  • Formal undertaking with seal & sign
  • Completed & sealed MEF
Important

About DBID

The Digital Business Identification Number (DBID) is mandatory for most merchant categories in Bangladesh. Apply for or learn more about DBID before submitting your application.

Apply on dbid.gov.bd

Need help onboarding?

Our merchant team is happy to walk you through the requirements specific to your business.