Terms & Conditions
This document outlines the terms and conditions governing the use of services provided by Paperless Limited, a company based in Bangladesh. By accessing or using our services, you agree to be bound by these terms, our Privacy Policy, and any other relevant guidelines. Please read these terms carefully before proceeding.
1. Agreement and Amendments
1.1 Contractual Agreement
This agreement is a legal contract between you and Paperless Limited. By using our services, you confirm that you have read, understood, and accepted all the terms and conditions.
1.2 Modification
Paperless Limited reserves the right to modify these terms and related policies at any time. Changes will be effective upon posting on our website. Continued use of our services after such modifications constitutes acceptance of the new terms.
2. Services and Eligibility
2.1 Service Description
Paperless Limited offers a comprehensive online payment solution in Bangladesh, enabling secure transactions through mobile devices or personal computers connected to the internet. Transactions must comply with local laws and regulations. Paperless Limited disclaims liability for any transactions conducted using our system.
2.2 Age Requirement
You must be at least 18 years old to use Paperless Limited services. We uphold a strict non-discrimination policy, allowing anyone 18 or older to use our services regardless of personal identity.
2.3 Account Information and Verification
You must provide accurate and updated information to maintain your account. This includes submitting valid identification documents such as a National ID, passport, and Tax Identification Number (TIN). Your contact details must be kept current to receive electronic communications from us.
3. Financial Transactions
3.1 Transaction Limits
Paperless Limited may impose limits on your account. These limits may increase based on account verification and activity levels.
3.2 Fees
Transaction fees will be charged as applicable. Ensure sufficient balance in your account to cover the transaction amount and fees. Fees may be subject to change.
3.3 Fraud Prevention
We actively monitor for fraudulent transactions. In cases of suspected fraud, we may request additional documentation for verification. Failure to provide sufficient documentation may result in the reversal of the transaction.
4. Account Management
4.1 Account Closure
You may close your account at any time by following the instructions provided in the Paperless Limited Merchant panel. Withdraw any remaining balance before closing your account. All associated offers and benefits will cease upon account closure.
4.2 Account Closure Limitations
If your account is under investigation, we may hold your funds to protect against potential liabilities. You remain liable for all obligations related to your account even after closure.
5. Unauthorized Transactions and Errors
5.1 Protection Against Unauthorized Transactions
Paperless Limited will reimburse the amount of any unauthorized transaction or error, provided it meets our safeguard criteria. Unauthorized transactions occur when money is transferred from your account without your permission.
5.2 Eligibility for Reimbursement
To qualify for reimbursement, you must notify us within five working days of noticing the unauthorized transaction or error. Regularly review your account activity to detect any unauthorized transactions.
Notification Process
- Notify Paperless Limited immediately if you suspect unauthorized access or transactions.
- Provide your name, phone number, email address, transaction amount, and a description of the issue.
Conclusion
By using Paperless Limited's services, you acknowledge that you have read and agree to these terms. For any questions or clarifications, please contact our support team at support@paperlesslimited.com.